Mira Health

Terms of Use

Last updated: July 27, 2026. Version v1.

These Terms of Use ("Terms") are a binding agreement between you and Mira Health, Inc., a Delaware corporation ("Mira Health," "we," "us," or "our"), covering your use of the Mira Health applications, website, and related services (together, the "Service").

Please read these Terms carefully. They include important limits on our responsibility to you, and they require most disputes to be resolved by individual arbitration rather than in court.

Mira Health is not a doctor, pharmacy, or medical provider, and nothing in the Service is medical advice. In an emergency, call 911 or your local emergency number. Never delay seeking medical care because of something you read in the Service.
Disputes are resolved by individual arbitration. By agreeing to these Terms you give up the right to sue in court and the right to participate in a class action, unless you opt out within 30 days as described in the "Disputes" section below.

1. Accepting these terms

By creating an account, or by using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

We ask you to accept the current version of these documents when you sign up. If we later make a material change, we will ask you to review and accept the updated version before you continue using the Service.

2. Who may use Mira Health

You may use the Service only if you are 18 years of age or older, can form a binding contract with us, and are not barred from using the Service under applicable law.

The Service is intended for use in the United States. We make no claim that it is appropriate or available anywhere else, and you are responsible for complying with local law if you access it from elsewhere.

An adult may create a profile within a family group to help manage medications and reminders for another person, including a child, or for a pet. If you do so, you confirm you have the authority to act for that person and to provide their information, and you are responsible for what you enter and share about them.

3. Mira Health is not a medical provider

Mira Health helps you record medications, generate reminders, track whether doses were taken, and keep general health information in one place. It is a personal organization and reminder tool.

The Service does not diagnose conditions, prescribe or recommend treatment, practice medicine or pharmacy, or provide medical, nursing, or pharmacist advice. It is not a substitute for professional judgment, and no clinician–patient relationship is created by using it.

Mira Health is not a medical device, and it has not been reviewed or cleared by the U.S. Food and Drug Administration.

Always talk to your doctor or pharmacist before starting, stopping, or changing how you take any medication. Do not disregard professional medical advice, or delay getting it, because of anything in the Service.

4. The in-app assistant

The Service includes an assistant powered by third-party artificial intelligence models. It generates responses automatically, and it can be wrong, incomplete, or out of date — including on drug interactions, side effects, dosing, and general health questions.

Treat everything the assistant says as background information to discuss with a qualified professional, never as instruction. Do not rely on it in an urgent or potentially serious situation.

You are responsible for what you send to the assistant. Do not use it to seek emergency help.

5. Your account and your information

You are responsible for the accuracy of everything you enter, including medication names, strengths, directions, quantities, and schedules. Reminders are generated from what you provide — incorrect entries produce incorrect reminders. Please check your entries against your prescription label.

Where the Service reads a prescription label from a photograph, it is using automated extraction that can misread text. Always review the extracted details before saving them.

You are responsible for keeping access to your account secure and for activity that happens under it. Tell us promptly at info@mirahealth.org if you believe someone else has gained access.

6. Reminders and notifications are best effort

Reminders reach you through push notifications, text messages, and email, all of which depend on third-party networks and providers and on your own device and its settings. Messages can be delayed, duplicated, or fail to arrive entirely, for reasons outside our control.

Do not rely on Mira Health as your only means of taking a medication correctly. It is a convenience, not a safety system, and it should support — not replace — your own routine and your care team's instructions.

We may also decline to deliver a reminder that has become badly out of date, because a dose reminder that arrives long after the dose was due can do more harm than good.

7. Text messages and push notifications

If you provide a mobile number and choose to receive text messages, you consent to receive automated messages from Mira Health at that number, including verification codes, medication and dose reminders, refill and supply alerts, and service notices. Consent to marketing messages is not a condition of using the Service.

Message and data rates may apply, and message frequency varies with how you configure your reminders. Reply STOP to any message to opt out, or HELP for help. You can also change or turn off notifications in your account settings.

You confirm that you are the subscriber or customary user of the number you provide, and you agree to update it if it changes, so that our messages do not reach someone else.

8. Information you share with other people

The Service lets you connect with family members and friends and choose what they can see. What you share is controlled by your sharing settings, and remains visible to the people you shared it with until you change those settings.

Please share thoughtfully. Once another person can see information, they may remember, record, or repeat it, and we cannot retrieve it for you. We are not responsible for what people you have chosen to share with do with your information.

If you enter information about another person, you confirm you are entitled to do so.

9. Organizations

You may join Mira Health through an employer, wellness program, clinic, or other care organization. What that organization's administrators can see depends on the type of organization, and is described in our Privacy Policy.

Your relationship with that organization is separate from these Terms. If your membership in it ends, your access through it may end too.

10. Acceptable use

You agree not to:

  • use the Service for any unlawful purpose, or to harass, endanger, or defraud anyone
  • enter information about another person that you have no right to provide
  • attempt to access another member's account or information
  • probe, scan, disrupt, overload, or circumvent any security or rate limit of the Service
  • scrape, harvest, or bulk-extract content or data from the Service
  • reverse engineer, decompile, or attempt to derive the source code of the Service, except where that restriction is prohibited by law
  • resell, sublicense, or commercially exploit the Service without our written permission
  • use the Service or its assistant to build or train a competing product or model

11. Your content

You keep ownership of the information and content you put into the Service. You grant us a non-exclusive, worldwide, royalty-free license to host, store, copy, transmit, display, and process it strictly as needed to operate and improve the Service for you, and as described in our Privacy Policy. This license ends when your content is deleted, except for copies retained as that policy describes.

12. Our intellectual property

The Service, including its software, design, text, and branding, belongs to Mira Health or its licensors and is protected by intellectual property law. Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for your own non-commercial use. We reserve all rights not expressly granted.

13. Third-party services

The Service relies on third parties for hosting, message delivery, storage, and artificial intelligence processing, and may link to third-party content. We do not control those services, are not responsible for them, and their availability and terms are their own.

14. Fees

The Service is currently offered free of charge. If we introduce fees, we will tell you in advance and you will be able to decline them by discontinuing the paid portion of the Service. We will never charge you without your express agreement.

15. Suspension and ending your account

You may stop using the Service at any time, and you may ask us to delete your account as described in our Privacy Policy.

We may suspend or terminate your access if you materially breach these Terms, if your use creates a risk of harm or legal exposure to you, us, or others, or if we are required to by law. Where it is reasonable and lawful to do so, we will give you notice and an opportunity to address the problem first.

We may also discontinue the Service, or any part of it, on reasonable notice.

Sections that by their nature should survive termination — including sections 11, 12, and 16 through 22 — do survive.

16. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; THAT ANY REMINDER OR NOTIFICATION WILL BE DELIVERED OR DELIVERED ON TIME; OR THAT ANY INFORMATION IN THE SERVICE, INCLUDING ANYTHING PRODUCED BY THE ASSISTANT OR EXTRACTED FROM A LABEL PHOTOGRAPH, IS ACCURATE, COMPLETE, OR CURRENT.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MIRA HEALTH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF ONE HUNDRED U.S. DOLLARS ($100) OR THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limits do not apply to liability that cannot be excluded or limited by law, including liability for our own fraud, gross negligence, or wilful misconduct. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

18. Indemnification

You agree to indemnify and hold harmless Mira Health and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and reasonable legal fees arising out of your misuse of the Service, your breach of these Terms, your violation of any law, or information you provided about another person without the right to do so.

19. Disputes: arbitration and class action waiver

Please read this section carefully. It affects your legal rights.

Informal resolution first. Before starting a formal proceeding, you agree to contact us at info@mirahealth.org and give us 60 days to try to resolve the dispute informally. We will do the same for you. This step is a precondition to arbitration.

Arbitration. If we cannot resolve a dispute informally, you and Mira Health agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The Federal Arbitration Act governs this section. Arbitration will take place in the county where you live or another mutually agreed location, and may proceed by written submission or videoconference where the rules allow. An arbitrator can award the same individual relief a court could.

Exceptions. Either of us may bring an individual claim in small claims court, and either of us may seek injunctive relief in court for infringement or misuse of intellectual property.

Class action waiver. You and Mira Health agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any form of class proceeding. If this waiver is found unenforceable as to a particular claim or request for relief, that claim or request will proceed in court and the rest of this section will still apply to everything else.

Your right to opt out. You may opt out of this arbitration agreement by emailing info@mirahealth.org within 30 days of first accepting these Terms, with your name and a statement that you are opting out of arbitration. Opting out will not affect any other part of these Terms, and will not affect your use of the Service.

20. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules. Where a dispute is not subject to arbitration, you and Mira Health agree to the exclusive jurisdiction of the state and federal courts located in Delaware. Nothing here deprives you of the protection of mandatory consumer-protection laws of the state where you live.

21. Changes to these terms

We may update these Terms. If a change is material, we will give you notice — through the Service, by email, or by text — and ask you to accept the updated version before you continue. Changes take effect when posted, or on the date we state. If you do not agree to a change, stop using the Service.

22. General

These Terms, together with the Privacy Policy, are the entire agreement between you and Mira Health about the Service. If any provision is held unenforceable, the rest remain in force and the unenforceable provision will be limited to the minimum extent necessary. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets. Nothing in these Terms creates a partnership, agency, or employment relationship, or any third-party beneficiary rights.

23. Contact

Questions about these Terms:

  • Email: info@mirahealth.org
  • Mira Health, Inc., Delaware, United States